Reference

How ex66com Handles Your Personal Data

This Privacy Policy explains what information ex66com collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact support — and exactly how that data is used, stored and protected.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataCookie and device tracking disclosureClear data retention terms

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across every page — account login, deposit flow and withdrawal confirmation included. Your bKash, Nagad and Rocket payment details are never stored in plain text; transaction references pass through encrypted channels and are accessible only to authorised account operations staff. We review our data practices when regulations change and update this policy accordingly.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences through your browser settings at any time.

Account Security Login sessions require OTP verification tied to your registered phone number. Suspicious access attempts trigger an automatic lock and a notification to your account email.

Data Retention Account data is kept for as long as your account is active, plus the minimum period required by applicable record-keeping rules. Closed accounts are deleted after that period.

Your Right to Request Changes You can ask us to correct inaccurate details, export your account data or close your account entirely. Submit a request via live chat or email — we will confirm receipt and act promptly.

What Data We Collect and Why

ex66com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. This lets us process your deposits and withdrawals, verify your identity and keep your wallet secure. During each session,

1
we also log device type, browser, IP address and pages visited; this helps us detect unusual login activity and keep your account safe. If you contact support, the conversation record is stored to help us follow up accurately. We do not sell your personal data to
2
third parties. Payment transaction references tied to bKash, Nagad or Rocket are retained only for the period required to resolve disputes or meet applicable record-keeping obligations. You can request a copy of the data we hold on your account at any time through our support channel.
3
Availability of our services — and the data rights that apply — depends on your local law and the eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to correct, delete or export the data we hold on you, our support team handles privacy requests directly. Reach out through any of the channels below and clearly state that your message is a data privacy request so it reaches the right team without delay.

Live Chat Start a live chat session from your account dashboard. State your privacy request in the opening message and our team will log it as a data query.

Email Support Send your request to our support email with your registered phone number and the specific data action you need — access, correction or deletion.

Account Help Centre Log in, go to Account Settings, and raise a support ticket under the Privacy section. This creates a trackable reference for your request.

Common Questions About Your Privacy on ex66com

These are the privacy questions we hear most often. If yours is not here, raise a ticket through your account or start a live chat and specify it is a data privacy query.

We collect your name, phone number, email and the payment method you register — bKash, Nagad or Rocket. Device and session data are also logged for security purposes.

Payment references are processed through encrypted channels and are not sold or shared with third parties. They are retained only as long as required for dispute resolution or legal record-keeping.

Yes. Contact support via live chat or email, state it is a data access request and include your registered phone number. We will confirm and provide your data export.

Submit a deletion request through Account Settings or contact support directly. We will process the request after your account is closed and the required retention period has passed.

We use session cookies for login continuity and analytics cookies to understand page performance. You can disable non-essential cookies through your browser settings without affecting account access.

Your rights under this policy depend on your local law and the eligible regions where ex66com operates. Contact support if you are unsure whether the service is available where you are.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoEx66Com Glossary InfoNagad Quickload

How ex66com Handles Your Personal Data

How We Protect and Manage Your Information

Reach Us About Your Privacy

Common Questions About Your Privacy on ex66com

01 What personal data does ex66com collect when I open an account?

02 Is my bKash or Nagad payment information shared with anyone?

03 Can I ask for a copy of the data ex66com holds on me?

04 How do I ask ex66com to delete my account data?

05 Does ex66com use cookies, and can I turn them off?

06 Does this Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

Related pages

Related pages